Sovereign Care Services® is pleased to announce that it has earned CQL accreditation

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    • Home
    • Our Services
      • Structured Family Care
      • Residential Habilitation
      • Attendant Care Homemaker
      • Staffing
    • CQL Accreditation
    • EEOC
    • Employing Veterans
    • Satisfaction Survey
    • Contact
  • Home
  • Our Services
    • Structured Family Care
    • Residential Habilitation
    • Attendant Care Homemaker
    • Staffing
  • CQL Accreditation
  • EEOC
  • Employing Veterans
  • Satisfaction Survey
  • Contact

sovereign care services®

sovereign care services®sovereign care services®sovereign care services®

Welcome to Sovereign Care Services®

Welcome to Sovereign Care Services® Welcome to Sovereign Care Services® Welcome to Sovereign Care Services®

Privacy Policy

Last Updated: Jan 16th 2025

Who We Are

Our website address is: https://sovereigncare.net/contact
Sovereign Care (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information.

Information We Collect

We may collect personal information when you interact with our website, services, or communications, including but not limited to:

  • Name
  • Email address
  • Phone number
  • IP address
  • Browser type and user-agent details
  • Any information you voluntarily submit through forms, comments, or account registration

If you leave a comment on our site, we collect the data shown in the comments form, along with your IP address and browser user-agent string to help with spam detection.

Use of Phone Numbers & A2P Messaging Compliance

If you provide your phone number through our website or related forms, you expressly consent to receive SMS and/or MMS communications from Sovereign Care Services, which may include:

  • Service-related messages
  • Account notifications
  • Appointment reminders
  • Operational or transactional updates

Consent is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We do not sell or share phone numbers with third parties for marketing purposes.


SMS Consent Method

SMS consent is obtained through website forms where users voluntarily provide their phone number and explicitly opt in via an unchecked consent checkbox. Consent to receive SMS messages is not a condition of purchase.


How We Use Your Information

We use collected information to:

  • Provide and operate our services
  • Respond to inquiries or support requests
  • Deliver SMS, email, or other communications you have opted into
  • Improve website functionality and user experience
  • Maintain security, prevent fraud, and comply with legal obligations


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Cookies

Our website uses cookies to enhance user experience.

  • If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
  • Temporary cookies may be set to verify browser compatibility.
  • Login-related cookies store session and display preferences.
  • Cookies related to content editing expire after one day.

You may disable cookies through your browser settings.

Media Uploads

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may download and extract such data from publicly available images.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same way as if you visited the external website directly.

These third-party sites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content.

Data Sharing

We do not sell, rent, or trade your personal data.

We may share limited information only when necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or security
  • Enable password reset functionality (IP address included in reset emails)
  • Support spam detection and security services


Mobile phone numbers collected for SMS communications are used solely for service-related messaging and are not shared with third parties for marketing or promotional purposes.

Data Retention

  • Comments and their metadata are retained indefinitely to facilitate moderation.
  • Registered user information is stored in user profiles and may be edited or deleted by the user at any time (except usernames).
  • Administrators may access user information for site management purposes.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent for communications at any time

Certain data may be retained for administrative, legal, or security reasons.

To exercise your rights, contact us using the information below.

Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services.
SMS and communication data may be processed through compliant messaging service providers strictly for delivery and operational purposes.

Contact Information

If you have any questions about this Privacy Policy or our data practices, contact us at:

Email:
nataya.cook@sovereigncare.net
Website: https://sovereigncare.net/contact

Copyright © 2019 sovereign care services® - All Rights Reserved.

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We Are Now CQL Accredited!

Sovereign Care Services® is pleased to announce that it has earned CQL  accreditation for Home and Community Based Services

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